Refund Policy

Refund Policy

Effective Date: 2026

This Refund Policy explains how refunds are handled for Lead Kinetix subscriptions.

1. Monthly Subscription Payments

Lead Kinetix is a monthly subscription service. Subscription payments provide access to the selected plan and related platform features.

2. No Setup Fee

Lead Kinetix does not charge a setup fee unless explicitly stated at checkout.

3. Refunds

Subscription payments are generally non-refundable once a billing period has started. This includes monthly subscription charges, renewal payments, and payments for active access to the system.

4. Cancellation Does Not Create a Refund

Cancelling your subscription stops future billing. It does not automatically refund payments already made.

5. Exceptional Cases

We may review refund requests on a case-by-case basis if:

You were charged in error

A duplicate payment occurred

A technical billing issue caused an incorrect charge

Refund approval is not guaranteed and is at our discretion, subject to applicable law.

6. Service Access Issues

If you experience access issues, contact us at [email protected] so we can investigate and attempt to resolve the issue.

7. Chargebacks

If you initiate a chargeback without contacting us first, your account may be suspended while the dispute is reviewed.

8. Contact

For refund questions, contact:

[email protected]