Terms of Service

Terms of Service

Effective Date: 2026

These Terms of Service govern your access to and use of Lead Kinetix, including our website, subscription plans, onboarding forms, software access, automation systems, and related services.

By subscribing to or using Lead Kinetix, you agree to these Terms.

1. Service Overview

Lead Kinetix provides a lead tracking, follow-up, booking, review request, automation, and customer management system for local businesses. Features may vary depending on the subscription plan selected.

2. Subscription Plans

Lead Kinetix is offered as a monthly subscription. Available plans, pricing, and included features are displayed on our website or checkout page.

By subscribing, you authorize recurring monthly charges until the subscription is cancelled.

3. No Setup Fee

Lead Kinetix does not charge a setup fee unless explicitly stated on the checkout page. Your subscription gives you access to the plan and features selected at checkout.

4. Account Access

After subscribing, your account may be created automatically and you may receive login or activation instructions by email. You are responsible for keeping your login credentials secure and for all activity under your account.

5. Onboarding Information

You may be asked to complete an onboarding form with business details, services, working hours, booking preferences, and other information. You are responsible for providing accurate and complete information.

Incomplete or inaccurate onboarding information may affect how your system is configured or used.

6. Acceptable Use

You agree not to use Lead Kinetix to:

Send spam or unlawful communications

Violate privacy, consumer protection, or marketing laws

Upload malicious content or attempt unauthorized access

Misrepresent your business or services

Use the system for illegal, abusive, deceptive, or harmful purposes

Interfere with the platform, infrastructure, or other users

7. Customer Responsibilities

You are responsible for:

Reviewing and managing your own leads, customers, appointments, and communications

Ensuring your business complies with applicable laws

Obtaining any required consent before contacting customers

Reviewing automated messages before use

Managing your own subscription and account settings

8. Third-Party Platforms

Lead Kinetix may rely on third-party platforms for payment processing, hosting, CRM, automation, messaging, analytics, or other functions. We are not responsible for interruptions, limitations, or policy changes caused by third-party platforms.

9. No Guaranteed Results

Lead Kinetix is designed to help businesses organize leads, automate follow-up, manage bookings, and improve operational consistency. We do not guarantee specific revenue, customer acquisition, ranking, appointment volume, review volume, or business results.

10. Fees and Billing

You agree to pay all subscription fees associated with your selected plan. Subscription fees are billed monthly unless otherwise stated. If payment fails, access to your account may be suspended or cancelled.

11. Cancellations

You may cancel your subscription according to our Cancellation Policy. Cancellation stops future billing but does not automatically create a refund for previous payments.

12. Intellectual Property

Lead Kinetix, including its branding, website content, system structure, templates, workflows, copy, design, and related materials, belongs to Lead Kinetix or its licensors. You may not copy, resell, reproduce, or distribute our materials without permission.

13. Limitation of Liability

To the maximum extent permitted by law, Lead Kinetix will not be liable for indirect, incidental, special, consequential, or lost-profit damages. Our total liability for any claim is limited to the amount paid by you for the service during the previous one month.

14. Termination

We may suspend or terminate access if you violate these Terms, fail to pay subscription fees, misuse the service, or create risk for Lead Kinetix, our systems, or other users.

15. Changes to These Terms

We may update these Terms from time to time. Continued use of Lead Kinetix after changes means you accept the updated Terms.

16. Contact

For questions about these Terms, contact:

[email protected]